"Yes, and..." Product Development: Improv Lessons for Building Products at AI Speed
AI speed means everyone can build fast. The teams that win are the ones that learn fast—the ones who turn every experiment into momentum and every failure into insight. Teams that embrace “Yes, and…” Product Development won’t just ship more, they’ll discover more, adapt faster, and consistently build products their users truly value.
Most User Personas Suck. Here’s How to Fix Them
Anyone who’s worked with me knows: I’ve never been the biggest fan of creating personas. Not because personas are a bad idea per se, but because the way most teams create and apply them is broken.
ChatGPT is Not Your User
ChatGPT wasn’t trained on your customers. It doesn’t know your product. It doesn’t feel your market nuance. It doesn’t understand the little frictions or behaviors that define real user needs.
Design Review Meetings That Don't Suck
After years of trial and error (lots & lots of error), I’ve honed a basic formula for running design review meetings that keep participants focused on what matters which will result in actionable, helpful feedback. If you’re ready to run design review meetings that don’t suck, read on.